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While we hope you’ll be happy with the items you order from our Grocery website, we know you may sometimes need to return them. If you do, below is all the information you’ll need to know.
- Items with proof of purchase shopping bill (eBill) will be exchanged within 5 days. Baby Products, Frozen/Chilled Products, Cosmetic’s & House ware Items are non-exchangeable.
- When you return goods, they should have all the original packaging, tags, labels and any accessories. You will need to take reasonable care of item(s) whilst they are in your possession.
- When you return goods, they should have all the original packaging, tags, labels and any accessories. You will need to take reasonable care of item(s) whilst they are in your possession.
- Refunds for products purchased under a promotional offer will be based on the terms of the promotional price. Bundle offers or “Buy 1 Get 1 free” offers: In this case you will have to return all the items in this offer.